| Program Name: | Senior Health Insurance Program (SHIP) & Senior Health Assistance Program (SHAP) | |
| Organization: | Illinois Department on Aging (IDoA) | |
| Address: | One Natural Resources Way
Suite 100 Springfield, IL 62702 |
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| Phone: | Senior HelpLine: 1-800-252-8966 | |
| Fax: | N/A | |
| TDD: | Dial Illinois Relay at 711 | |
| Email: | Aging.SHIP@illinois.gov | |
| Website: | SHIP: https://ilaging.illinois.gov/ship.html | |
| Application Deadline: N/A | ||
| Program Start Date: Year-round | ||
| Program End Date: Year-round | ||
| Application Guidelines: | ||
| The Senior Health Insurance Program (SHIP): IDoA provides initial training, continuing education meetings and ongoing support for SHIP counselors, annual conferences, and program oversight. All SHIP counseling services are provided through the Area Agency on Aging (AAA) network of offices throughout the State. SHIP offices can be found here. The Senior Health Assistance Program (SHAP): All SHAP counseling services are provided through the Area Agency on Aging (AAA) network of offices throughout the State. SHAP offices can be found here. |
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| Briefly Describe the Purpose of the Program | ||
| SHIP: Sponsored by IDoA, SHIP is a free insurance counseling service for Medicare beneficiaries and their caregivers. It is offered statewide through trained volunteers in various sponsoring organizations. SHIP is not affiliated with any insurance company, and its counselors do not sell or solicit insurance. Counselors are trained to (1) answer questions about Medicare, Medicare Supplement insurance, long-term care insurance, Medicare HMOs and other health insurance; (2) organize and assist in filing Medicare and Medicare Supplement claims, as well as appeals to claim denials; (3) analyze Medicare Supplement and long-term care insurance policies; and (4) educate consumers. SHIP also offers publications such as an annual Medicare Supplement Premium Comparison Guide, a booklet on long-term care insurance, and other informational materials to assist consumers in making decisions on insurance coverage.
SHAP: Sponsored by IDoA, SHAP sites help older adults complete forms for prescription drug assistance programs, such as Medicare Part D and Extra Help. They also provide information on prescription drug assistance options and assist with obtaining any local help that may be available. |
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| Year Program Established: SHIP: 1988 SHAP: 1978 |
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| Eligibility Requirements or Restrictions | ||
| SHIP: Services are for Medicare beneficiaries and their caregivers.
SHAP: Services are for Medicare beneficiaries and their caregivers. |
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| Funding Cap Per Application or Fiscal Year Program Funding: N/A | ||
| How Must Funds Be Used: | ||
| N/A | ||
IDoA – Senior Health Insurance Program (SHIP) & Senior Health Assistance Program (SHAP)admin_iira2023-09-06T18:05:23-05:00